Monday, December 10, 2012

Don't React, Respond!

Life is full of surprises, that is one thing that should not surprise us. So how do you deal when surprises hit. I was sitting at the hospital the other morning with the family of a long time friend. He was headed into surgery. As I was talking with his father, former president of a major utility contractor, he let me in on one of his business secrets. Don't React, Respond.

There are days where it feels like all I am doing is reacting to the things that come up. So what is the difference? Reacting is emotional, rushed, and many times leaves us worse off than we were before. Responding is taking a step back, getting a new perspective, and thinking a few moves ahead in the game. Our natural reaction is to react, we need to recognize it, take a step back and learn to respond.

Do you spend your day reacting to your business and customers or responding to your business and customers?

-Chris Reinhard

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2 comments:

  1. KellyDecember 10, 2012 at 3:42 PM

    I do a little of both. However, being with family actually helps me put things in perspective and I do a little more responding and pondering and a little less reacting ;-) Reflection is the key to making sound choices. Good blog!

    ReplyDelete
  2. Chris ReinhardDecember 10, 2012 at 3:45 PM

    Thanks for the feedback Kelly. I am with you, spending time with family helps put a lot of things in perspective.

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